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Case Study: App Development for a Multi-vendor Ecommerce Start-up in India

The Background:

The client is a startup ecommerce company offering multi-vendor support. The AchieveX Digital Engineering team developed a mobile application for the brand, with extended admin functions

The Business Objectives & Challenges:

  • The client required an application for E-Commerce to run their business online in which main processes of e-commerce procurement, inventory, sales and delivery management can be operated
  • The client also wanted a user-friendly system through which they can control delivery management, grocery stock management and vendor management for different grocery delivery partners within a single platform

AchieveX’s Solution:

  • We have provided three different solutions together - user management, delivery management and admin portal
  • With the help of the user management feature, a plethora of functions including product details, order details and different user-centric use cases can be handled through a single application
  • Similar usability has also been created for delivery management, delivery related details like product delivery tracking, delivery dashboard, etc. through a single application
  • The admin can perform all the CRUD operations regarding stocks, orders, products within the same platform.
  • Processes like purchases, cancellations and delivery can also be tracked and monitored by the admin.

Enhanced Client Satisfaction:

  • The client used to manage all their activities using offline methods, but with increasing volumes of business, it was becoming almost impossible to track transactions and operations. The application and Admin dashboard gave the clients huge support in monitoring operations holistically.
  • After AchieveX’s implementation of the applications, there was a huge boost to data loss prevention
  • The client was also happy with the way Team AchieveX automated the report generation process for weekly and monthly sales status.

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