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Case Study: End-to-end Testing for an Australian Banking Major

The Background:

The bank is amongst the top three banks in Australia and the project for which our services were required involved a marketing strategy the bank was implementing for a new financial product for their customers.

The Business Objectives & Challenges:

  • The project mandate was to release a new online banking product on foreign currency and check its end-to-end integration across the vast banking environment
  • The project also entailed integration testing of online banking channels and end to end system testing of the business banking domain
  • Integration of multiple assets, data creation across assets, environment availability are challenges that our Business Analysis & Testing team identified

    • AchieveX’s Solution:

    We ensured maintenance of an optimal staff who provided the following services:

    • Detailed test planning involving stakeholders through focus groups, interviews and reviews helped in creating awareness and support as well as in mitigating risks.
    • AchieveX’s highly experienced test manager and lead drove the co-ordination within the test team across geographies and with client stakeholders in order to meet business expectations faster
    • Monitoring and implementation support related to preparation of the web portal
    • An Onshore-offshore spread helped in faster execution of value processes and detailed support processes.

    Enhanced Client Satisfaction:

    • Creation of an overall regression suite with least redundancy and high coverage was appreciated by client stakeholders
    • The product was eventually implemented in the market with 0% defect slippage and no post production issues.
    • UAT support provided to the client along with high-quality test cases led to faster UAT cycle than prediction

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